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engaging people, driving performance

Team development

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FT Strategic planning & engagement Focusing on performance objectives around successful IBP development, clinician engagement in business planning & building market focused service business cases.

Patient Experience Performance Focusing on evaluating & improving local patient experience based on national & local themes. Extensive track record in supporting local survey designs; operating paper-based & on-line survey & reporting systems [with free text]; support in managing change around experience improvement initiatives [including clinician engagement]; service-based & individual based focus; self-managed on-line survey for local management.

Service Line Reporting Focusing on senior team support for service line management design & roll out; financial modelling & virtual SLR reporting; service line rollout & clinician engagement; service line dashboards & performance reporting.

Marketing for NHS Trusts Focusing on building high performance marketing strategies; defining customer communication channels; segmenting local healthcare markets; engaging clinicians in marketing projects; product development models; marketing performance & on-line evaluation systems.

Senior team coaching Providing necessary expertise & support from commercial & public sectors for high performance development of individual executive & non-executive members.

Effective Operational & Project Teams Providing tools & support framework to optimise team functional at all levels, including objective review & strategy; team dynamics & functioning; aligning teams with external stakeholders; achieving business objectives.

Coaching & mentoring Res has a highly experienced team of senior people with coaching & mentoring experience to support senior managers, medical managers, service line leaders, and senior clinicians.

360 appraisal / multisource feedback Res operates a national on-line 360 feedback system for clinicians [manager system currently in development].

Professional development Res provides an extensive range of professional development programmes for clinicians, medical managers & managers. Click here for more information.